Our Answers To

Frequently Asked Questions

We understand how important it is for you to get information about the care provided for your loved one. Here, we’ve listed some of the most common questions and answers about our facility.

When are the visiting hours?

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Are children allowed to visit?

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Is there a limit to the amount of visitors that can visit a resident at a time?

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Are there any private spaces available for visitation?

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Can I bring a family pet to visit?

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How is laundry done in the facility and can family members take love one's laundry home?

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What articles of clothing should I bring when coming to the facility?

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Does the facility have banking and how to I help secure my funds?

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Is beauty and barber available for residents while at the facility?

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How often do physicians and healthcare practitioners visit residents?

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Are children and family allowed to visit?

Children are allowed to visit our center. In fact, here at Leewood we believe family visitation is an important aspect towards your loved one’s improvement and essential to their overall health!

Is there a limit to the amount of visitors that can visit at a time?

During current times, it is recommended 2 visitors at a time. We encourage all family members to continue to follow proper infection control and social distancing. However, with large gatherings we do offer our common areas and outdoor seating that provide private space for visitation. Check out our large dining room, library, chapel, and multiple courtyards!

Can I bring a family pet to visit?

Absolutely! We highly encourage your furry friends to visit. Pet therapy is a proven method to help emotional and mental health such as reducing anxiety, increases socialization, reduces boredom, and provides comfort, to say some! Before arriving to our community, please be sure to bring a copy of your furry friends’ up-to-date vaccination records.

How is laundry done in the facility and can family members take a loved one’s laundry home?

Yes! Laundry services are offered in house and are cleaned by our team once a week, or on an as needed basis. You are more than welcome to also personally wash your loved ones clothing as well.

What articles of clothing should I bring when coming to the center?

We recommend bringing clothing that you would normally wear in your own home!

Does the center have a banking system and how can I receive help to secure my funds?

We do! Our business office is always available to assist you in securing your funds within the center.

Is beauty and barber services available for patients and residents?

We do offer beauty and barber services within our center! Make your next appointment with reception!

What type of therapy services does the center offer?

Our Rehab team offers speech, occupational, and physical therapy. However, our center also offers recreational therapy which is provided by our activities team!

How often do physicians and healthcare practitioners visit?

Our physician team comes to our center for patient and resident rounds. Your loved one will expect to see their assigned healthcare provider upon admission and usually every 30 days thereafter. However, our physicians are readily available for you in between!

Does my family member have to make a trip to see specialty physicians while in the center?

August Healthcare at Leewood has their own team of providers. We also have contracts in place for Wound Care, Audiology, Podiatry, Dental, optometry, mental health, and much more! However, if you have a preferred provider in place, we certainly will assist you in transport to your appointments.

How are my loved one’s medications monitored and delivered?

We have a licensed pharmacist who frequently conducts a medication review on all our patients and residents’ medication list. Lab results and monitoring of medical conditions are essential to decrease the exposure to medication interactions. Your loved one’s medications are delivered by a licensed nurse.

Will my loved one be able to participate in activities?

Yes! All residents are encouraged to participate in activities as it promotes psychosocial health. Our activities team provides activities throughout the day and 7 days a week. Your loved one can expect to also be invited to outings and events in the community. Each month our activities team provides a calendar to each resident of events to come!

How can I get involved in my loved one’s care and with the community?

We highly encourage family and special friends to join your loved one in therapy, attend events in the center, and participate in activities! We enjoy getting to know the families of our residents.

We Are Here To Care For Your Loved One.

Comprehensive care is front and center of August Healthcare – the singular reason for all we do and all we are.